Caroline Biesalski introduces Nick Capello, who shares his early career insights from his time at Amoco Oil and Coca Cola, and his transition to healthcare IT with a focus on user experience. Nick discusses his passion for empowering others by teaching technology skills and provides an overview of his initiative, 404 Network Ninjas. Emphasizing authenticity and relationship-building, Nick highlights the importance of knowledge sharing and personal development. The episode includes a case study on overcoming a tech challenge, cybersecurity tips, and advice on securing internet connections and assessing free software safety. It concludes with Nick’s inspirational insights and special offers for listeners.

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