Steven Plaisance is president of mortgage banking at Gateway First Bank, a national retail and correspondent lender and servicer.  He has nearly 32 years of financial services experience, with nearly 30 devoted to mortgage.  He spent 31 years and 8 months at the same company before making a bold leap to run Gateway's exciting mortgage division in late February 2021.  Steven is active in the MBA, serving as the current Chairman of the Mortgage Action Alliance.  His passion is helping people -- from customers, to partners, and of course, his own team members and his community. In this episode Steve and Steven discuss:Learning effectively from other people Finding time to respond to every feedback What it takes to be a good listenerCultivating continuous growth in your career  Key Takeaways: Leading effectively takes listening to other people and learning from them Commitment is one of the cornerstones of being a leader. If you believe in answering every question, request or issue, then make time for it. Commit because people rely on you. Be a good listener who’s present, follow-up on what you’ve listened to and learn to be a discerning communicator.   Do the job you do today the very best you can. Master what you’re doing today and be curious about what’s around you. Ask questions. “Make sure you thoroughly listen and understand what the other person is talking about or what they’re asking before you start giving an answer. Often times we give answers way too soon” - Steven Plaisance Connect with Steven Plaisance:Twitter: https://twitter.com/gatewayloanFacebook: https://www.facebook.com/GatewayMortgage/LinkedIn: https://www.linkedin.com/in/steven-plaisance-3b15405/Website: www.gatewayloan.com Connect with Steve and Jason:LinkedIn: Jason or SteveWebsite: Rewire, Inc.: Transformed Thinking Email: [email protected]  Show notes by Podcastologist: Justine TallaAudio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

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