In this episode we are joined by Dr. Liz Holder, system director of patient experience at SSM Health in St. Louis Missouri.

Liz’s passion & enthusiasm for her work was on clear display throughout our conversation. She shared some awesome insights related to:

🔀What she learned from transitioning from retail to healthcare early on in her career

👩🏾‍🎓How the guidance from her mother & other women influenced her drive & determination

🗣️What healthcare organizations can do to enhance their commitment of improving patient experience for all communities they serve.

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