When was the last time that you were having a conversation with someone only to look up and find that they weren't listening at all? Instead, they've been pulled into one of their devices. What did you feel in that moment? Was it mildly irritating or did it trigger something deeper, something beyond mere frustration? Many of us think of this moment as being trivial, whether it's happened to us or whether we've done it to somebody else, but this is wrong. What we know now is that the need to be understood, to be seen, to be known is so jugular that even these small errors in communication between people can significantly impact both the quality of those relationships, but also the quality of our own lives. This is part two of a multi-part series about the relentless elimination of noise. By the end of this episode, you will be better able to eliminate the noise in your conversations.

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