"Customer service" -- the two words uttered by small business owners everywhere who THINK they are offering something meaningful. Today's Final Friday is all about building your 1,000 Raving Fans, and how creating repeat buyers for your business is entirely shaped by your intentionality you give to your customers. Are your customers only as important as the revenue they bring your business? Are they just a number to you? Or do you make sure that everyone who gives you the trust of their dollar knows they are valued for it? 
 

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