How to Fix a Toxic Work Culture

16/10/2025 21 min Episodio 16
How to Fix a Toxic Work Culture

Listen "How to Fix a Toxic Work Culture"

Episode Synopsis

Episode Summary
In this episode, Kyle Harbaugh is joined by his co-founder, Sam Robinson, to break down what toxic work culture looks like, why it spreads, and how leaders can identify and fix it. Using real-world examples, Kyle and Sam explain how awareness, communication, transparency, and strategy can transform even the most difficult workplace environments.
What You Will Learn in This Episode

How to recognize the hidden signs of a toxic work culture


Why awareness is the first step to solving cultural issues


The ACTS framework for building a healthy workplace


Practical tools for hiring, retention, and leadership alignment


How long it takes to see cultural transformation inside an organization


Why fixing culture directly impacts growth, reputation, and profitability



Key Timestamps
00:01:00 – Identifying toxic work culture with real-world analogies
00:03:00 – The ACTS framework: Awareness, Communication, Transparency, Strategy
00:06:00 – Warning signs leaders often miss even when numbers look good
00:09:00 – Steps owners must take before cultural fixes can work
00:12:00 – Tools and strategies to repair culture: hiring, retention, alignment
00:15:00 – Practical ways to rebuild culture through shared purpose and experiences
00:18:00 – How long cultural transformation takes and how to manage resistance
00:20:00 – Why culture impacts growth and the next steps for business owners


About the Show
Go with Kyle Harbaugh is a podcast dedicated to helping professional service firms, particularly law firms, grow and optimize their operations. Hosted by Kyle Harbaugh, a seasoned management consultant with expertise in AI-driven decision-making tools, the show provides valuable insights into business planning, hiring strategies, and operational efficiencies.
 
Schedule a 30-minute consultation with Chielf Go Officers here:
https://calendly.com/kyleh-go-officers/30min
 
Sam Robinson
https://www.linkedin.com/in/samueljrobinson27/
 
Websites:
ChiefGoOfficers.com
 
RightHireAi.com
https://bio.link/samrobinson
 
Meeting links: 
https://calendly.com/d/crfn-6nh-6tt/meeting-with-sam-and-kyle

More episodes of the podcast The GO podcast with Kyle Harbaugh