Meet Dr. Steve Hester:Dr. Steven T. Hester is Senior Vice President, System Chief Clinical and Strategy Officer, Norton Healthcare. He joined Norton in 2004 as chief medical information officer, and has served in a number of medical staff and leadership positions in his time since. Prior to joining Norton Healthcare, Dr. Hester practiced emergency medicine full time, working for Kentuckiana Emergency Physicians to improve quality and volume. Dr. Hester hold’s a bachelor’s and medical degree from the University of Louisville and an MBA from Bellarmine University. He serves on multiple national committees and boards focused on improving the delivery of health care for patients. He also serves on the board of directors of the Christian Academy School System and Leadership Louisville.Key Insights:Steve Hester discusses his work and experience as a physician-leader.Parallel Priorities. In his role as Chief Medical Officer, Dr. Hester believes quality care arises when leaders do the right thing for both patients and employees.Optimizing Workflow. It’s crucial to maximize the time physicians spend with patients: this is the goal of division of labor in a health system. New Work. The pandemic reset the way people think of employment, and many are re-considering what a successful work life looks like. Relevant Links: about Norton Healthcare about Dr. Hester

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