Meet the Guests:This episode features three leaders previously interviewed on The Gary Bisbee Show. Kaveh Safavi, M.D. is the Senior Managing Director at Accenture. Eric Topol, M.D. is the Founder & Director of the Scripps Research Translational Institute and author of “Deep Medicine: How Artificial Intelligence Can Make Healthcare Human Again.” Felicia Norwood is the Executive Vice President of Anthem and President of the Government Business Division.Key Insights:These experts proposed that leaders need to personalize, digitize, and simplify healthcare.Personalize. Dr. Safavi explains that each patient is unique due to their biology and personal preferences and so each patient wants a different care experience. (1:36)Digitize. Dr. Topol shares the many possibilities of AI in hospital administration. AI could help healthcare save costs, deliver better services, and improve the patient experience. (3:27) Simplify. If she could snap her fingers and change one thing, Felicia would make healthcare simpler. (5:00)

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