Episode 166: Where Pigs Do Fly: 5 Vital Customer Service Lessons from the Honey Baked Ham Store

26/05/2018 15 min
Episode 166: Where Pigs Do Fly: 5 Vital Customer Service Lessons from the Honey Baked Ham Store

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Episode Synopsis

When it was time to buy a holiday ham Jason headed to the Honey Baked Ham store in northern California. He knew it was an hour-long drive, knew the store would be mobbed, called ahead anyway and was blown away by 5 Star customer service that he received and that any business can copy.