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Listen "#046 Hetal Lee – Global Lead for Engineering Solutions at JLL"
Episode Synopsis
What are the biggest challenges in asset management for engineering? How do you grow and manage a global, diverse team? What is reliability-centered maintenance, and how does it improve operational efficiency? Hetal Lee, the Global Lead for Engineering Solutions at JLL, answers these questions and more in this insightful episode about engineering solutions in buildings. Hetal holds a bachelor's degree from the Milwaukee School of Engineering and an MBA from DePaul University. Before joining JLL, she honed her expertise in engineering sales and specialty product development, bridging the gap between sales and operations. At JLL, Hetal leads a team that develops client-focused engineering strategies by integrating IoT, data, and reliability-centered maintenance to enhance asset management value and efficiency. Her experience includes RFP management, pitch evaluation, and AI applications in asset onboarding. She combines technical proficiency with a holistic approach to team building and fostering diversity. With a career spanning 22 years, Hetal has earned numerous accolades. She is a Certified Reliability Leader, a Board Member of SHE Builds, an active member and mentor in ASHRAE and Women in ASHRAE, IFMA FMP Certified, and a published author of the Price Industries Engineer's Handbook. Listen to Hetal's invaluable insights in your favorite podcast app. In this episode: 00:00 Introduction 03:00 Career journey and key milestones 05:00 Engineering approach: beyond traditional sales 06:30 Creating a global engineering strategy 09:40 Managing a global and diverse team 12:30 Enhancing onboarding, training, and collaboration 15:45 Reliability-centered maintenance: improving operational efficiency 19:00 Predictive maintenance with IoT and data analytics 23:00 Challenges in asset management and engineering 28:00 Personal insights and career advice 30:23 Conclusion and final thoughts Connect with Joe: LinkedIn: https://www.linkedin.com/in/joe-havey-cem-leed-ap/ Connect with Hetal: LinkedIn: https://www.linkedin.com/in/hetal-lee
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