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Listen "(221) Journey to Centricity with Ilenia Vidili"
Episode Synopsis
(221) Journey to Centricity with Ilenia VidiliIlenia Vidili, passionate customer centricity advisor, author and keynote speaker – shares her insights on customer centricity. Some of the gold we covered:Three pillars of customer centricityHow customer centricity & purpose are correlatedShifting from product focus to customer focusAnd so much more! ABOUT Ilenia VidiliIlenia Vidili is a passionate customer-centricity advisor, author, and keynote speaker. She conducted corporate marketing for NEC, Bayer, ARM, and a broad range of start-ups. Today she helps businesses think differently, combat inefficient processes, turn product mentalities into people mentalities, and improve customer focus.Ilenia gives enthusiastic global keynotes in multiple languages on embracing customer-centricity as the key to unlock the future. She has been inspiring leaders and C-level executives of the likes of Coca Cola, L’Oreal, Savills, Harrods, and many more. Driven by bringing humanity to business, her mission is to see a brighter future—where companies embrace a higher purpose, create value for all stakeholders, connect their minds and hearts, and contribute positively to society. She is the author of Journey to Centricity: A customer-centric framework for the era of stakeholder capitalism. CONNECT Ilenia Vidili: Linkedin: https://www.linkedin.com/in/ileniavidili/ Instagram: @ilenia_vidili Website: www.ileniavidili.com VIDEO of this episode:YouTube Video: https://youtu.be/aJW79EwDO7E ABOUT Katie Stoddart:Katie Stoddart is an award-winning, international, leadership & performance coach. Katie started her career as a hydrographic engineer working at sea and she now supports business owners to thrive in their life & business.As a keynote speaker, Katie frequently speaks at summits, conferences & podcasts. For her weekly podcast ‘The Focus Bee Show’, Katie interviews thought leaders, speakers and authors. Katie works primarily with entrepreneurs & executives through 1-1 coaching & corporate workshops on Focus, Leadership & Performance. CONNECT with Katie Stoddart, aka 'the focus bee': PODCAST: https://thefocusbeeshow.buzzsprout.com/LINKEDIN: https://www.linkedin.com/in/katiestoddartBLOG: https://thefocusbee.com/blog/TWITTER: https://twitter.com/TheFocusBeeINSTAGRAM: https://www.instagram.com/thefocusbee/FACEBOOK: https://www.facebook.com/thefocusbee
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