In this episode of The Firestarters Podcast, your host Todd Liles interviews Service Excellence's very own coach, Mike Drenk. Mike Drenk has spent over 25 years coaching, teaching and leading in one form or another.  Prior to joining Service Excellence's team in 2021, Mike was the owner of a plumbing franchise system. While his father and brother were familiar with the industry, Mike had never worked in the home services industry before. Mike put aside a set amount of money to start his business, however, he quickly found himself losing money and going into debt. In this episode, you will learn about how failures help us to grow and can actually help to make you more successful.

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