In this episode, Jacqui Jakubowicz discusses the critical role of front desk interactions in influencing the success of chiropractic practices. She stresses that the biggest threat to a practice's growth is not clinical skills or marketing, but the uncertainty and lack of conviction exhibited by the staff. The episode introduces the Expert Care Advocate system, which transforms team members into confident and knowledgeable advocates for neurologically focused chiropractic care. By following this proven 10-step system, practices can amplify their impact, improve patient trust, and foster a thriving, family-oriented environment. ------ Links & Resources:FREE PX TrainingsThe Proven Path to a Thriving Family PracticeHow Data-Driven Chiros Are Dominating with Today's ParentsThe NeuroAGE of Perinatal Chiropractic is HereJoin 1,000+ Docs in the PX Membership Attend a Neuro-Tonal Certification & Adjusting Seminar (20 CEs!)Attend a Team & Leadership Event (PX Members Only!)------ Key Moments: 01:37 The Biggest Threat: Front Desk Sabotage02:49 Transforming Your Team into Care Advocates03:28 A Real-Life Example of Team Sabotage04:58 The Power of Care Advocates06:13 Steps to Develop Expert Care Advocates09:11 Building a Strong Foundation16:50 Creating Exceptional Patient Experiences17:58 Financial Conversations as Investments19:03 Promoting Family Care19:42 Amplifying Your Practice's Impact20:23 Community Involvement and Team Unity22:22 Commitment to Continual Growth23:27 Action Steps and Homework------ Want more of The Family Practice Podcast? Subscribe to our YouTube channel.Follow The Pediatric Experience on InstagramFollow Jacqui Jakubowicz on Instagram

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