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Listen "EHH #24| Navigating Business Challenges: Managing Difficult Client Situations Part 1"
Episode Synopsis
Episode Notes:
- Welcome Episode #24 of The Entrepreneur Happy Hour Podcast!
Welcome to Episode 24 of Entrepreneur Happy Hour (EHH) with your host, Kimberlee Deneice. In today's episode, we're diving into the challenging side of entrepreneurship: dealing with difficult client situations. Setting and maintaining boundaries is crucial to preventing problematic clients from derailing your business. This is the first installment of a two-part series where Kimberlee offers expert advice on managing tough client interactions to help you maintain business efficiency and client satisfaction. Whether you're a new entrepreneur or a seasoned business owner, you'll find valuable insights. Grab your favorite beverage, relax, and join us as Kimberlee shares practical strategies to tackle common client challenges, ensuring that you and your clients can achieve great success. Cheers to your entrepreneurial journey!
-One-Sentence Summary:
In this episode, host Kimberlee Deneice of "The Entrepreneur Happy Hour" explores strategies for managing difficult client situations effectively to maintain business success and personal happiness, marking the first part of a two-part series.
-Timestamped overview:
00:00 Handling difficult clients is crucial for success.
03:12 Establish collaboration guidelines to manage client boundaries.
09:07 Address missed appointments in client contract policy.
12:57 Refund policy: assess work status, offer partial refunds.
16:29 Thank them, be honest, provide ample notice.
18:23 Consider severing ties if clients resist changes.
22:43 Guide clients to readiness before full commitment.
23:44 Educational episode; stay tuned for more.
Want a direct link to the podcast feed?The Entrepreneur Happy Hour
Use this hashtag on Social Media: #EHHPodcast
Resources:
Some links below contain affiliate/referral links. It is a way for this site to earn advertising fees by advertising or linking to certain products and/or services. View the Resource Directory on our website.
Follow the Podcast Online:
Blog: EHH Blog
Website: EHH Website
Instagram:@theentrepreneurhappyhour
Threads: @theentrepreneurhappyhour
Facebook: Entrepreneur Happy Hour
Find Kimberlee Online:
Blog: Kimberlee's Blog
Website: Kimberlee Deneice
Instagram:
Threads: @kimberleedeneice
Facebook: Kimberlee Deneice
X: @kdeneice
If you love this podcast, please leave a rating, a review, and subscribe through the platform you used to listen to our show today.
Ways to subscribe to The Entrepreneur Happy Hour Podcast:
Apple Podcast
Google Play
Spotify
Feedback + Promotion
You can ask your questions, leave comments, and request sponsorship information by emailing [email protected]
- Welcome Episode #24 of The Entrepreneur Happy Hour Podcast!
Welcome to Episode 24 of Entrepreneur Happy Hour (EHH) with your host, Kimberlee Deneice. In today's episode, we're diving into the challenging side of entrepreneurship: dealing with difficult client situations. Setting and maintaining boundaries is crucial to preventing problematic clients from derailing your business. This is the first installment of a two-part series where Kimberlee offers expert advice on managing tough client interactions to help you maintain business efficiency and client satisfaction. Whether you're a new entrepreneur or a seasoned business owner, you'll find valuable insights. Grab your favorite beverage, relax, and join us as Kimberlee shares practical strategies to tackle common client challenges, ensuring that you and your clients can achieve great success. Cheers to your entrepreneurial journey!
-One-Sentence Summary:
In this episode, host Kimberlee Deneice of "The Entrepreneur Happy Hour" explores strategies for managing difficult client situations effectively to maintain business success and personal happiness, marking the first part of a two-part series.
-Timestamped overview:
00:00 Handling difficult clients is crucial for success.
03:12 Establish collaboration guidelines to manage client boundaries.
09:07 Address missed appointments in client contract policy.
12:57 Refund policy: assess work status, offer partial refunds.
16:29 Thank them, be honest, provide ample notice.
18:23 Consider severing ties if clients resist changes.
22:43 Guide clients to readiness before full commitment.
23:44 Educational episode; stay tuned for more.
Want a direct link to the podcast feed?The Entrepreneur Happy Hour
Use this hashtag on Social Media: #EHHPodcast
Resources:
Some links below contain affiliate/referral links. It is a way for this site to earn advertising fees by advertising or linking to certain products and/or services. View the Resource Directory on our website.
Follow the Podcast Online:
Blog: EHH Blog
Website: EHH Website
Instagram:@theentrepreneurhappyhour
Threads: @theentrepreneurhappyhour
Facebook: Entrepreneur Happy Hour
Find Kimberlee Online:
Blog: Kimberlee's Blog
Website: Kimberlee Deneice
Instagram:
Threads: @kimberleedeneice
Facebook: Kimberlee Deneice
X: @kdeneice
If you love this podcast, please leave a rating, a review, and subscribe through the platform you used to listen to our show today.
Ways to subscribe to The Entrepreneur Happy Hour Podcast:
Apple Podcast
Google Play
Spotify
Feedback + Promotion
You can ask your questions, leave comments, and request sponsorship information by emailing [email protected]
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