Reimagining Learning in the Age of AI: Inside ServiceNow University with Jayney Howson

The Edge of Work
05/08/2025 37 min
Reimagining Learning in the Age of AI: Inside ServiceNow University with Jayney Howson

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Episode Synopsis

Jayney Howson is the Senior Vice President and Head of Global Learning & Development at ServiceNow, where she leads ServiceNow University, an innovative, AI-powered learning platform designed to unlock skill development at scale. In this episode Jayney joins Al Dea to discuss how learning is evolving in the age of AI, why human transformation is essential to business transformation, and how ServiceNow is reimagining learning across its entire ecosystem of employees, customers, and partners.LinksJayney Howson: https://www.linkedin.com/in/jayney-howson-05677a23/Al Dea: https://www.al-dea.com/ ServiceNow University: https://learning.servicenow.com/now/lxp/home

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