ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "How To Get Customers Back And Back Again"
Episode Synopsis
In this episode of the Duct Tape Marketing Podcast, I interview Shep Hyken. Shep is ais a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal best-selling author. He recently wrote a book called I'll Be Back – How to Get Customers to Come Back Again & Again.
More episodes of the podcast The Duct Tape Marketing Podcast
AI Works Best as a Teammate, Not a Tool
07/01/2026
How Leaders Should Really Use AI
18/12/2025
10 Questions to Ask Before Hiring an Agency
11/12/2025
How AI is Rewriting the Customer Journey
27/11/2025
Using AI to Convert More Leads and Save Time
26/11/2025
Magnetizing the Right Clients
20/11/2025
In God we trust