Episode Notes:Scott shares the recent rapid decline of his father’s health and the emotional toll it has takenHow missed diagnostic details revealed a larger issue in communication and coordinationThe critical role of a Senior Solutions Advisor in bridging care gapsWhy primary care must evolve to become the quarterback of patient navigationA look back at models from 2012 and why older frameworks may hold the key to future innovationThe call to hire 287+ RN Case Managers for the 23,000+ homebound patients currently servedPersonal reflections on legacy, family, and the power of leading with empathy 
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