Have you ever walked into a healthcare practice and immediately felt like you were in good hands? Are you ready to redefine patient care and build a practice that's not just good, but remarkable? Join me, Dave Kittle, in this week's episode that is inspired by Seth Godin's philosophy, where I explore the idea that being 'remarkable' is paramount in today's healthcare environment. This episode focuses on what turns patients into big fans of your practice - from the first Google search to the final appointment. I will break down different touch points, revealing the secrets to creating a 'remarkable' experience throughout their journey with you. Dive into the YouTube Channel for the Break-down Visual Presentation: In this episode, we will touch on such topics as:The concept of being remarkable in the context of healthcare practices.The importance of creating a practice that stands out, one that turns patients into raving fans who actively refer others. How to identify areas for improvement to ensure that every aspect of the patient journey contributes to making the practice truly remarkable.The crucial touchpoints in a patient's journey through a healthcare practice.The significance of each interaction, from the patient's first impression based on website and Google reviews to the various in-person encounters.The power of referrals and word-of-mouth.P.S. Subscribe, rate, and review HereAnd, if you like what you hear from the host, Dave Kittle, then it's possible that he and his team, The Fieldmaker Group, may be interested in acquiring some or all of your physical therapy practice. Learn more about potential partnerships, selling your practice, mergers, and more on our website at https://www.fieldmakergroup.comConnect with him on:Email: [email protected]: @davekittleLinkedIn: https://www.linkedin.com/in/davekittle/orCall (646)-781-8884 Hosted on Acast. See acast.com/privacy for more information.

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