The CXPod

Por: Merete Medle & Joanna Carr
Merete Medle: With over 20 years in CX, she excels in leadership, strategy, and operationalising CXM. As the Founder of NCXN Merete is known for her dedication to diversity, growth, and digital innovation in the Norwegian CX industry.

Joanna Carr: Her CX expertise encompasses guiding businesses with strategic CX direction, pioneering CX program development, and fine-tuning B2B and B2C journey optimisation. Besides her consultancy work she contributes to CX literature, and serves on the Advisory Board at IHM Business School in Stockholm.
89 episodios disponibles

Latest episodes of the podcast The CXPod

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The CXPod meets Stine Ringvig Marsal 09/05/2024
The CXPod meets Jannecke Drangert-Hveding - again! 02/05/2024
The CXPod meets Sandra Thompson 25/04/2024
The CXPod meets Colin Shaw 18/04/2024
The CXPod meets Shawn Nason 11/04/2024
The CXPod meets John Sills 04/04/2024
The CXPod meets Clare Muscutt 21/03/2024
Teaser, The "new" CXPod 29/02/2024
CX Podden - elevating the lawyer and client experience 23/11/2023
English Episode: CX Podden med Adrian Swinscoe, best-selling author of Punk CX and How to Wow 16/11/2023
English Episode: CX Podden with Annette Franz, CX superstar, thought leader and CEO and founder of Customer Journey Inc. 08/11/2023
CX Podden - The London Experience 02/11/2023
CX Podden - Citizen Centric Police, a project by PwC and Tønsberg by 26/10/2023
English episode: CX Podden, a summary of us attending the WiCX in London, 10th of Oct 2023 18/10/2023
CX Podden - om kultur og kulturbygging i en CX kontekst 28/09/2023
CX Podden MED VIDEO - myter om millenials, fra et cx perspektiv! 21/09/2023
Kundeservice i offentlig og privat sektor - er det forskjell og hva bør i tilfelle gjøres? 14/09/2023
CX podden- Noe må endre seg i kundesenter-verdenen! 07/09/2023
CX podden - Om kunstig intelligens og automasjon 31/08/2023
CS Podden - hvilke faktorer definerer de som faktisk klarer å skape reell kundeorientering? 24/08/2023
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