Episode Synopsis "The CX Podcast by Plantt - Michael Callahan, VP E-Commerce and CX at Orbit"

Michael Callahan from Orbit talks about the important role CX leaders have in the relationship with the customers, and the impact it has over the conversation and language of the entire product. 

Listen "The CX Podcast by Plantt - Michael Callahan, VP E-Commerce and CX at Orbit"

More episodes of the podcast The CX Podcast by Plantt

• The CX Podcast: Mary Tomasso on the Importance of Conversational Design
• The CX Podcast by Plantt - Michael Callahan, VP E-Commerce and CX at Orbit
• The CX Podcast: How Michael O’Reilly, VP Global Customer Experience, Solved CX Issues at Eventbrite