The Customer Success Pro Podcast

Por: Anika Zubair
This is The Customer Success Pro Podcast, hosted by Anika Zubair. Customer Success is not a destination, but a a journey. Join me on this crazy CS journey as I chat to leaders, strategists and experts in customer success about their experiences and definitions of customer success and share with your their best practices on how to build and scale world class CS organization. Each interview will unlock tips, tricks and best practices to help scale your customer success career and company. I will dive into important and relevant topics to help spread knowledge about customer success in order to help companies put the customer at the center of their business. Because at the end of the day when customer are successful, so is the company.Learn more at: thecustomersuccesspro.com
52 episodios disponibles

Latest episodes of the podcast The Customer Success Pro Podcast

The One Thing That Turns You From Task Doer To Revenue Advisor 14/01/2026
Being the First CS Leader within a Go-to-Market Team with Ashley Stamps-Lafont 07/01/2026
Your 2026 Playbook: How to Future-Proof Your CS Career 17/12/2025
How CS Pros Can Drive More Revenue Without Becoming Sales 10/12/2025
Building High-Performing CS Teams Without Playbooks with Courtney Balban 03/12/2025
How to Set CS Career Goals That Actually Lead to Promotions 26/11/2025
How to Build Digital Success Plans That Actually Drive Adoption with Alana Stoltzfus 19/11/2025
Driving More Value in Executive Business Reviews 12/11/2025
Rethinking Health Scores in Customer Success with Sean Reid 05/11/2025
Dealing with Customers That Ghost You 👻 29/10/2025
Implementing a Customer Success Strategy from Scratch 21/10/2025
How to Handle Customer Objections During Renewals 15/10/2025
How to Transform Your Customer Success Team into a Revenue Driver 08/10/2025
How to Build a Scalable Onboarding Program from Scratch with Cara Benecke 01/10/2025
The Journey of a Customer Success Pro: From CSM to VP 24/09/2025
How to Drive Customer Adoption in the First 90 Days 10/09/2025
The Strategic CSM: How to Drive Business Outcomes with Chad Horenfeldt 03/09/2025
How to Handle Product Delays and Customer Expectations 27/08/2025
Top Mistakes to Avoid as a Customer Success Leader 20/08/2025
Creating a Customer-Centric Culture at Your company 13/08/2025
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