Episode 140: Service Desk Adapts & Responds

The Current
06/01/2021 24 min
Episode 140: Service Desk Adapts & Responds

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Episode Synopsis

Geri Powell and Chuck Rose discuss all things Service Desk, including:
- Transitioning to remote work and other adaptations
- Supporting campus during COVID-19 and the UCPath and FIS rollouts
- The future of the Service Desk
- Working with students

Transcript w/ timestamps: https://www.rev.com/transcript-editor/shared/g1Xlale2pwTPcyrt05ArgK04LqdlYevVPPLyKBmw8vFR4gu-LexP_on-lhp6Fmt0VRBaZD5zVOrrzPEUQvscy3ynosQ?loadFrom=SharedLink

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