ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
![[183] Handmade Shop Policies: What you MUST Include (with Etsy-Specific Guidance)](https://i0.wp.com/www.createandthrive.com/wp-content/uploads/2018/12/cropped-CT-tree.png?fit=32%2C32&ssl=1)
Listen "[183] Handmade Shop Policies: What you MUST Include (with Etsy-Specific Guidance)"
Episode Synopsis
A lot of potential issues with your handmade business customers can be side-stepped through the judicious use of policies.
A well-planned policy preempts a lot of issues, and makes sure everything is spelled out clearly to your customer prior to purchase.
It also keeps everything fair and transparent, and makes sure you can’t be accused of making up one set of rules for one customer, and another for others.
It’s as much about your protection and peace of mind as it is about informing and protecting your customers.
In this episode, I discuss the ins and outs of policies – what you NEED to have in there (no matter what platform you use), and give you some Etsy-specific guidance, as well.
A well-planned policy preempts a lot of issues, and makes sure everything is spelled out clearly to your customer prior to purchase.
It also keeps everything fair and transparent, and makes sure you can’t be accused of making up one set of rules for one customer, and another for others.
It’s as much about your protection and peace of mind as it is about informing and protecting your customers.
In this episode, I discuss the ins and outs of policies – what you NEED to have in there (no matter what platform you use), and give you some Etsy-specific guidance, as well.
More episodes of the podcast The Create & Thrive Podcast
Are you doing the WRONG marketing?
12/05/2025
I wrote Morning Pages for 100 Days.
29/04/2025
Running a Physical + Digital Product Combo Business – with Emily Sheehan of Woolly Bear Knits
01/04/2025
How Etsy fees SAVE me money…
27/02/2025
It’s almost time!
23/01/2025
In God we trust