🎙 Navigating Leadership in Crisis Situations: Jamie Caldwell’s Leadership Journey
In this powerful episode, we sit down with Jamie Caldwell, Director of Energy Operations in New South Wales, to explore what it means to lead through complexity, uncertainty, and crisis. Jamie shares his insights on why leadership is less about technical know-how and more about human connection, trust, and adaptability.
He reflects on the challenges of operating in a rapidly evolving energy sector, the impact of shifting political landscapes, and the importance of continuous learning. From working alongside local politicians to managing diverse energy sources and ensuring equitable access, Jamie highlights the critical role of collaboration and communication in effective leadership.
We dive into the importance of fostering strong team dynamics—through open dialogue, recognition, and one-on-one connection—and how these values shape a resilient and motivated workforce.
The episode culminates with Jamie’s account of the Broken Hill electricity outage, a real-world crisis response that put leadership principles to the test. He walks us through the challenges of coordinating a statewide response, the importance of community resilience, and the need for strategic, calm decision-making under pressure.
Whether you’re leading a team, navigating change, or preparing for the unexpected, this episode is packed with wisdom for leaders at every level.
🔊 Listen now to learn how leadership in crisis is built on connection, clarity, and courage.
 
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