Today's episode marks yet another in our series titled Operational Excellence: Shop Strategies for Success. Today's conversation is all about the talent side of your operation, an update on the talent shortage, and how to solve for it in YOUR shop. Today's guest is kind of THE guy in the talent space, a multi-time guest here on the Collision Vision, and a good friend of mine. Jay Goninen is the Co-founder and President of WrenchWay, and- more recently- owner of his family's longtime repair shop. Today, we'll talk all about how to hire, retain, and develop a world-class team for your organization. Enjoy the show! Website: https://wrenchway.com/ LinkedIn: https://www.linkedin.com/in/jaygoninen Beyond the Wrench Podcast: https://www.youtube.com/playlist?list=PL2VNAbdlBcMGfB9Qy_yjLZJjcgfHxViFA   This episode is sponsored by: Hunter Engineering  At Hunter Engineering, the theme behind all their products is do it right, do it once. So when you're doing alignments, the time to find hidden damage is before you start, not after. The workflow for Hunter's Collision Alignment System surfaces the trouble right up front by providing five additional collision-specific measurements, like toe out on turn, maximum steer and ride height, to find the problems right away. It's all about efficiency, so find the damage before it finds you. To learn more about Hunter's Collision Alignment System, visit https://www.hunter.com/ 

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