Episode 2: Why Partnership Became the Missing Piece
In part two of the series, Rob Sims is joined again by Coventry University CTO Steve Rogers—this time alongside Matt Smith, Higher Education Account Director at CDW—to explore the strategic leap that shaped Coventry’s next decade of hybrid evolution.
With the university already deep into its cloud-driven transformation, Steve reveals the moment he realised that future progress required more than technology alone. As platforms modernised, teams shrank and skills became harder to retain, the pace of innovation risked being slowed by prolonged procurement cycles and fragmented vendor engagements. The answer? A new kind of partnership.
Rob, Steve and Matt unpack how Coventry moved from traditional framework-driven tendering to a strategic, long-term collaboration with CDW—designed to unlock agility, simplify decision-making, and give the university direct access to deep technical expertise across the entire stack. They discuss co-sourcing over outsourcing, building trust, aligning visions, and why cultural fit matters just as much as technology capability.
Packed with honest reflections from both sides of the partnership, this episode provides a practical blueprint for universities considering a strategic technology partner—and highlights the mindset shifts required to make it successful.

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