In this episode we talk to Brad Shaw, entrepreneur, CEO and Leader, who has had a significant influence on the careers of many, many leaders as a coach and mentor. Brad reflects on the traits that he believes creates the most successful leaders in a complex, ambiguous world.   Brad is the CEO at Livepro, a knowledge management company that provides solutions specifically tailored for the unique needs of customer service teams. So of course we get into the wonderful world of knowledge as well. Check out Brad on LinkedIn Check out Livepro on the web.  About us: This podcast is brought to you by The Agile Contact Centre. Stories, tips and practices that will help you create memorable experiences for your people and customers. We do this because our mission is to reinvent to contact centre by building adaptive teams who are ready for any challenge. Please follow, rate and review. We appreciate all your support. Check us out here: https://www.theagilecontactcentre.com.au Please follow us on LinkedIn This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.

Ver todos los episodios