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Listen "Show 260 - E-commerce Innovation at Scale: Social Commerce, AI & Customer Trust"
Episode Synopsis
The second of two episodes recorded live at Ecommerce Expo at ExCeL London where we dive into the challenges and opportunities shaping today’s e-commerce landscape.
The show was produced in partnership with Exactly.com, who provide payment solutions for businesses with big plans, helping eCommerce scale without scaling costs.
Host Russell Goldsmith speaks with a range of founders and industry leaders including:
1/ George Robinson, Managing Director, SoSweet
2/ Lauren Duncan, Head of eCommerce, Philip Kingsley
3/ Clifton Vaughan, Director, Natural Baby Shower
4/ Leticia Perez Munoz, EMEA eCommerce Manager, TOMS
5/ Lawrie Fraser, Ecommerce Website Manager, Marco Paul (at time of recording)
From tackling high payment costs, fraud, and cart abandonment, to building trust through seamless checkout, cross-border growth, and AI-driven innovation, our guests share practical insights on creating better customer journeys and scaling online businesses.
The show was produced in partnership with Exactly.com, who provide payment solutions for businesses with big plans, helping eCommerce scale without scaling costs.
Host Russell Goldsmith speaks with a range of founders and industry leaders including:
1/ George Robinson, Managing Director, SoSweet
2/ Lauren Duncan, Head of eCommerce, Philip Kingsley
3/ Clifton Vaughan, Director, Natural Baby Shower
4/ Leticia Perez Munoz, EMEA eCommerce Manager, TOMS
5/ Lawrie Fraser, Ecommerce Website Manager, Marco Paul (at time of recording)
From tackling high payment costs, fraud, and cart abandonment, to building trust through seamless checkout, cross-border growth, and AI-driven innovation, our guests share practical insights on creating better customer journeys and scaling online businesses.
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