For those of us who manage digital projects, we have a good feel for what will go right and what will go wrong. The team often falls into the same traps, and the clients often get worried about the same issues. Some of us hold postmortems to see what went wrong. But even the term implies the project was DOA. To make it less dreary, we change the name of the process retrospectives. But that still implies we can only look backwards. On this week’s Bureau Briefing, Caitlin Sheaffer shares a better way to improve projects. Introducing Learning Reviews.

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