The BPO Podcast

Por: Monitask
Join Miriam each episode as she breaks down the latest trends, tips, and industry happenings to help you optimize your BPO center and attract more buyers.
44 episodios disponibles

Latest episodes of the podcast The BPO Podcast

AI Innovations in BPO: Transformations, Virtual Assistants, and Strategic Implementation 08/05/2025
Navigating BPO Growth: AI, Hybrid Workforces, and Strategic Innovations 07/05/2025
Driving BPO Growth: Tech Advancements, Workforce Strategies, and Global Opportunities 06/05/2025
Optimizing Omnichannel Strategy: Insights on AI, Tools, and Agent Well-Being 05/05/2025
Evolving BPO Dynamics: From Mindset Shifts to AI and Cloud Transformations 02/05/2025
Modernizing Workforce Tools: Efficiency Gains and Cloud-Native Trends 01/05/2025
Exploring BPO Trends: AI Experiences, Market Growth, and Industry Consolidation 30/04/2025
AI and Cloud Innovations: Transforming BPO and Customer Engagement 29/04/2025
Optimizing BPO Models: AI, Metrics, and Strategic Partnerships 28/04/2025
Addressing Supervisor Burnout, AI in Training, and Fiji's BPO Innovations 25/04/2025
AI Transformations in BPO: Productivity, Insurance Growth, and Tech Innovations 24/04/2025
Global BPO Insights: Philippines Growth, AI Trends, and Emerging Markets 23/04/2025
Government BPO Trends, AI-Human Harmony, and Global Industry Insights 22/04/2025
AI in Call Quality, F&A Regulations, and Pharma BPO Growth 21/04/2025
How to Prevent and Overcome Call Centre Burnout 18/04/2025
AI in CX, Tech Evolution, and Singapore's BPO Ascendancy 17/04/2025
AI in BPO, Healthcare Dynamics, and Insurance Market Trends 16/04/2025
Ghana's BPO Growth, Tech's Role, and Healthcare Market Trends 15/04/2025
BPO Market Dynamics, Tech Trends, and Geographic Growth Insights 14/04/2025
BPO Market Shifts, Real-Time Guidance, and Cebu Scandal Insights 11/04/2025
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