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Listen "792: Creating a 6-Star Patient Experience in Your Practice – Adriana Booth"
Episode Synopsis
792: Creating a 6-Star Patient Experience in Your Practice – Adriana BoothFor patients, the dental office is a scary place. It doesn't have to be, and to help you design a six-star experience, Kirk Behrendt brings back Adriana Booth, one of ACT’s amazing coaches, to share a framework that will help you go above and beyond your patients’ expectations. Make your practice stand out to your favorite kind of people! To learn how to create a memorable experience for current and future patients, listen to Episode 792 of The Best Practices Show!Learn More About Adriana:Send Adriana an email: [email protected] Join Adriana on Facebook: https://www.facebook.com/adriana.boothFollow Adriana on Instagram: https://www.instagram.com/adrimariebSend Gina an email: [email protected] More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 792: https://www.youtube.com/@actdental/videosSign up to watch Unlocking the Secrets to a Thriving Practice: Mastering the New Patient Experience: https://join.actdental.com/users/sign_in?post_login_redirect=https%3A%2F%2Fjoin.actdental.com%2Fc%2Fwebinars-0b75d2%2F114-unlock-the-secrets-to-a-thriving-dental-practice-mastering-the-new-patient-experience#emailDownload ACT’s Creating a 6-Star Patient Experience: https://23476641.fs1.hubspotusercontent-na1.net/hubfs/23476641/6%20Star%20Experience%20(1).pdfMain Takeaways:Your patient experience starts with the phone call.Design an in-office experience to wow your patients.Rehearse the handoff to make it seamless every time.Find ways to spoil your patients while they're in the chair.Have a patient exit system so critical...
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