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Listen "727: 3 Metrics to Measure New Patient Success – Miranda Beeson"
Episode Synopsis
727: 3 Metrics to Measure New Patient Success – Miranda BeesonYou want more new patients. But you don't need all of them! You need the right ones coming — and staying — in your practice. To teach you how, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education and amazing coach, with three metrics to help you track the true number of new patients you have and need. New patients are your bread and butter. Get them to return and stay long term! To learn how to attract new patients and reappoint the great ones you already have, listen to Episode 727 of The Best Practices Show!Learn More About Miranda:Send Miranda an email: [email protected] Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdentalEmail Kirk with your “difficult discussion” scenarios: [email protected] Send Gina an email: [email protected] More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 727: https://www.youtube.com/@actdental/videosRegister for Miranda’s Dental Administrator course (September 20, 2024): https://www.eventbrite.com/e/act-dental-administrator-live-course-september-20-2024-tickets-754782152737Join ACT’s BPA to access Creating a 6-Star Experience: https://join.actdental.com/users/sign_in?post_login_redirect=https%3A%2F%2Fjoin.actdental.com%2Fc%2Fpractice-coaching-tools%2F6-star-experience#emailMain Takeaways:You don't need 331 million patients. Choose quality over quantity.Put effort into future appointments, not only the first appointment.Get patients in the office within one to two weeks of the call.Determine the number of new patients you truly need.Track the number of active patients you have.Create value for patients...
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