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Listen "High Stakes: 001. The Beginner’s Mind - Workforce Engagement with Dan Shapiro and Kevin Kearns"
Episode Synopsis
Physician and nurse burnout.
It’s an issue that has been studied at an increasing rate over the past few years. It’s a ubiquitous topic in any discussion about challenges facing healthcare today. Addressing it is a moral and operational imperative – caregivers need to be cared for, most importantly for their own health and wellbeing and also for the sustainability of provider organizations.
So, how healthcare leaders move from knowledge to action when it comes to burnout?
In our latest podcast, we work towards some answers.
Dan Shapiro, PhD, is a partner at Chartis and the director of the Chartis Center for Burnout Solutions. In that role, Dan and his team assist leaders of multi-hospital systems in their efforts to reduce burnout and the turnover of high-value physicians, nurses, APPs, and other staff. Dan’s background includes a PhD in clinical psychology and a postdoc at Harvard where we focused on medical crisis intervention.
Shapiro joined Kevin Kearns, a vice president at Jarrard Inc. and expert in organizational development strategy, to talk about some of the issues underlining the rocky healthcare workforce landscape. They also dig into some of the best practices for organizational design and employee support needed to address burnout.
Key Insights
Different roles require different solutions: Don’t overlook the unique challenges and needs within different subpopulations of your workforce.
Utilize data to develop solutions: Ground your actions in evidence so you can implement a systematic approach tailored to your organization.
Start now, before it’s too late: Organizations that aren’t investing in their people when times are tough will see their problems exacerbated in the long run.
It doesn’t stop with frontline staff and managers. Engagement efforts must extend to the HR and leadership teams to ensure that everyone can thrive.
Learn more about your ad choices. Visit megaphone.fm/adchoices
It’s an issue that has been studied at an increasing rate over the past few years. It’s a ubiquitous topic in any discussion about challenges facing healthcare today. Addressing it is a moral and operational imperative – caregivers need to be cared for, most importantly for their own health and wellbeing and also for the sustainability of provider organizations.
So, how healthcare leaders move from knowledge to action when it comes to burnout?
In our latest podcast, we work towards some answers.
Dan Shapiro, PhD, is a partner at Chartis and the director of the Chartis Center for Burnout Solutions. In that role, Dan and his team assist leaders of multi-hospital systems in their efforts to reduce burnout and the turnover of high-value physicians, nurses, APPs, and other staff. Dan’s background includes a PhD in clinical psychology and a postdoc at Harvard where we focused on medical crisis intervention.
Shapiro joined Kevin Kearns, a vice president at Jarrard Inc. and expert in organizational development strategy, to talk about some of the issues underlining the rocky healthcare workforce landscape. They also dig into some of the best practices for organizational design and employee support needed to address burnout.
Key Insights
Different roles require different solutions: Don’t overlook the unique challenges and needs within different subpopulations of your workforce.
Utilize data to develop solutions: Ground your actions in evidence so you can implement a systematic approach tailored to your organization.
Start now, before it’s too late: Organizations that aren’t investing in their people when times are tough will see their problems exacerbated in the long run.
It doesn’t stop with frontline staff and managers. Engagement efforts must extend to the HR and leadership teams to ensure that everyone can thrive.
Learn more about your ad choices. Visit megaphone.fm/adchoices
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