In this episode, we discuss the ethical considerations libraries must face when they begin to formalize their missions around patron privacy. While patrons are encouraged to use resources as they see fit, it’s actually the library’s responsibility to help them understand and manage their privacy implications. Newman and Tijerina, editors of Rowman & Littlefield’s Protecting Patron Privacy: A LITA Guide, also talk about how libraries should manage expectations around “in-house” technology and third-party platforms (cloud computing, digital content vendor services, and social media, for example).

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