Remember when talking to customer service felt like arguing with a robot?In this eye-opening episode of 'The AI Journey', we explore how artificial intelligence has evolved from frustrating chatbots to emotionally intelligent digital assistants.Join us as we discover how companies are using AI to create customer experiences that feel surprisingly human in 2025.What you'll learn:How AI reads emotions and responds with empathyThe revolution from basic chatbots to intelligent assistantsReal success stories of 90%+ accuracy in customer understandingThe balance between automation and human touchPrivacy and security in the age of personal AI

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