In this episode of the AI Boardroom, we discuss AI voice agents, their challenges, and various applications. Voice agents allow for natural conversations with users, replacing the need for text input. There are two approaches to voice agents: synthesizing text and converting it to audio, or directly processing audio input and generating audio output. Challenges include latency, lack of interruption capability, and the loss of emotional context when transforming audio to text. We also explore use cases such as sales follow-ups, customer service, and healthcare appointment scheduling.

Ver todos los episodios