The Account Experience Podcast

The Account Experience Podcast

Por: CustomerGauge
Join the host of the Account Experience Podcast, Adam Dorrell, CEO & Co-Founder of CustomerGauge, as he explores how some of the world’s top brands in Consumer Packaged Goods (CPG) are listening to B2B channel feedback in real-time using Net Promoter Score and arming their front-line sales teams to grow revenue and market share.
100 episodios disponibles

Latest episodes of the podcast The Account Experience Podcast

Lights! Camera! Experience! With Chris Savage of Wistia 07/07/2025
Your First Customer Is Your Colleague 23/06/2025
The Two Speeds of Change in Customer Experience 09/06/2025
Challenging the C-Suite to Get On the Phone With Customers 04/06/2025
Breaking the Mold: What Could a Disruptor Do in CPG Customer Experience? 24/03/2025
The Power of Transparency in Leadership: How Getronics Builds Trust With Customers 10/03/2025
When the Champion Leaves, How Can the Team Pick up the Pieces? 24/10/2024
How Coca-Cola LATAM Aims to Deliver Experiences “Only Coke Can Do” 23/10/2024
Closing the Loop Is Like a Ghost: Don’t Do It and It’ll Haunt You 26/08/2024
Delivering on B2B Experience When Management Is Obsessed With Everyone Else’s Score 12/08/2024
Finding Riches in the Wealth Advisors' Experience 11/06/2024
Passion and Proving the Numbers Are Key to Beyon’s CX Success 20/05/2024
B2B Net Promoter for Mid-Market and Enterprise With Involta 08/04/2024
B2B Customer Experience Is All About Culture 19/03/2024
Teledyne Ignites Great Customer Experiences Through NPS 08/01/2024
Americans Discovering the Joy of a Pint of Beer 14/12/2023
The CPG CX Initiative & Strategy w/ Nigel Tordoff 24/10/2023
“Did You Understand What I Said?” 24/10/2023
“How Many Times Do I Have to Tell You?” 23/10/2023
How Trust Leads to Revenue Growth 06/10/2023
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