It’s Monday and we have another episode of The Accommodation Show to keep you thinking of ways you can improve your business through the week!
 
Remember when you got your first smartphone and downloaded every single app that sparked your interest, only to find that you would delete them shortly after? Fast forward ten years, and due to the sheer number of apps and companies marketing them, they’ve slowly morphed into something we’ve grown tired of, rather than enthusiastic about. This is how the term ‘app fatigue’ came about. So what are your tech options for guests without downloading apps?
This week we are joined by Brandon Granger, founder of Technology 4 Hotels where we talk about guests using their own devices to not only improve their experience but also to improve your profitability.
Reasons to listen; 
How guests are now using their devices and why it affects your business 
How you can use web apps to save costs while improving the guest experience
Hotel technology trends and what to expect in the future
Brendon Granger has been educating the industry about the benefits of technology for years. He now is focused on working directly with hoteliers to help them provide the ultimate Guest and Team Experience.
 
Chapters
00:00 Maximising profits using tech in 2022! Tech on their iphone/android! 
01:20 Intro and background of Brendon Granger
03:25 Will guests use their own device in a hotel?
7:00 How to help guests use their phones to interact with your accommodation
11:27 Why your hotel should use apps?
12:54 What is a progressive web app?
15:37 Is it profitable to use web apps? 
18:06 How web apps have improved our pre-arrival check-in without compromising on the guest experience
20:35 How flexible are apps in your hotel? 
23:11 Opportunities for using a mobile key
26:23 How to use technology to improve guest satisfaction.
33:57 How to Integration a web app with third-party reservation systems.
39:22 How to work with Tech 4 Hotels

Show Links
https://www.linkedin.com/in/brendongranger/
https://www.linkedin.com/company/technology-4-hotels
https://www.facebook.com/Technology4Hotels
https://www.technology4hotels.com.au

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