Listen "Ep. 3 Running A Successful Customer Support Department With Darrell Holiday Of Stack Sports"
Episode Synopsis
Director of Customer Support for Stack Sports, Darrell Holiday joins BizDev Jeff to discuss the ins and outs of running a successful customer/tech support and how outsourcing has played a major role in its success.You may have seen Stack sports in the news lately as they just recently acquired two new products Blue Sombrero and Affinity sports from Dick’s Sporting Goods. This acquisition now makes Stack Sports the leader in team and league management with the largest customer base on the planet.
More episodes of the podcast TelecastPH
Scaling and Managing Support Teams Ep.4: Building A Support Team From Scratch With Angelica Rosen
20/11/2024
Scaling and Managing Support Teams Ep.3: Responding to Customer Feedback with Geoff Ankuda
11/11/2024
Scaling and Managing Support Teams Ep 1. Documentation And Process Improvement With Pam Connors
14/10/2024
Ep. 43 How To Thrive During A Recession
16/05/2023