TECHtonic: Trends in Technology and Services

TECHtonic: Trends in Technology and Services

Por: Technology & Services Industry Association
Join host Thomas Lah as he discusses shifts in the ever-changing technology industry with tech executives, researchers, and thought leaders who share their experience and provide their perspective and data on what companies should do to stay relevant, be profitable, and succeed.
119 episodios disponibles

Latest episodes of the podcast TECHtonic: Trends in Technology and Services

TSIA Takes: Gainsight on How to Redefine Customer Success 26/07/2024
TSIA Takes: Salesforce and the Customer Success + Support Services Experiment 12/07/2024
*Bonus Episode* AI Capabilities Integrations: Stay Ahead of the Curve 03/11/2023
116. The AI Last Mile: How AptEdge Is Redefining Enterprise Support 05/12/2025
115. Accomplishing Field Service Excellence with Trust, Transparency, and Delivery 21/11/2025
114. When AI Becomes the Strategy, Not the Tool 07/11/2025
113. What AI-Native Startups Teach Us About Enterprise Evolution 24/10/2025
112. Modern Support at Scale 10/10/2025
111. AI, Customer Success, and the Blurring Lines of Services 26/09/2025
110. Rewriting the Rules of Work with Workday AI 12/09/2025
109. The Future Belongs to Adaptive Expertise 29/08/2025
108. Boring AI That Wins Big in the XaaS World 15/08/2025
106. No Seats Just Value as Docusign Redefines Customer Success 18/07/2025
107. AI Isn’t Just a Feature It’s a Go-to-Market Strategy 01/08/2025
104. The Future of the Office is Intentional 20/06/2025
103. No Hype Just Stategy Real Lessons From Deploying AI in the Enterprise 06/06/2025
105. End of the Gut: AI Is the New Sales Instinct 04/07/2025
101. TSIA World INTERACT - Four Forces Changing Tech Business Models 09/05/2025
98. IBM & AI: Redesigning Support for the Future 28/03/2025
100. Highlights From the Best of TECHtonic 25/04/2025
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