ConverCon's Paul Sweeney on why CX is the new UX

12/05/2017 27 min
ConverCon's Paul Sweeney on why CX is the new UX

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Episode Synopsis

This week Niall goes to the Science Gallery for the first ConverCon and meets with organiser Paul Sweeney to talk about machines that talk back. Back in the studio we round up the headlines of the week, including the demise of the humble pager.