In this conversation, Paul Miller speaks with Louise Van Haarst and Alice Driscoll, co-authors of 'Smart Conflict: How to Have Hard Conversations at Work.' They discuss the importance of addressing conflict in the workplace, the concept of smart conflict, and how to navigate difficult conversations effectively. The discussion covers the reasons behind conflict avoidance, the role of kindness in conflict resolution, and strategies for fostering a culture of healthy disagreement. They also emphasize the significance of feedback, preparation for tough conversations, and debunk common myths surrounding conflict. You can order the book here.

Ver todos los episodios