ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "How to Customize the Taproom Experience for Different Group Sizes"
Episode Synopsis
Not all taproom group sizes should receive the same type of customer service.
The solo guest on a laptop might want less interaction, while the engaged group of two might want more.
Today on the podcast Andrew breaks down taproom data from 2022-2024 with 1300 unique taproom visits from across the country.
Andrew analyzes the data, and summarizes the information into actionable takeaways you can implement right away in your taproom.
Key Points
Different sizes of groups require different levels of engagement
Parties of two people are most common - if you're going to learn how to engage, learn how to work with this group size
How to read the 'context clues' to deliver the right amount of customer service.
The solo guest on a laptop might want less interaction, while the engaged group of two might want more.
Today on the podcast Andrew breaks down taproom data from 2022-2024 with 1300 unique taproom visits from across the country.
Andrew analyzes the data, and summarizes the information into actionable takeaways you can implement right away in your taproom.
Key Points
Different sizes of groups require different levels of engagement
Parties of two people are most common - if you're going to learn how to engage, learn how to work with this group size
How to read the 'context clues' to deliver the right amount of customer service.
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