Welcome back to Tales from the Service Industry, the podcast where we share outrageous and hilarious stories from the front lines of customer service. In this episode, we have a special guest joining us, Pat, who has worked in various service industry jobs over the years. Pat shares with us some of the wildest tales he’s experienced, from employees pulling fire alarms to avoid being late for work, to emotional breakdowns and an organized shoplifting scheme. We also hear about an unexpected, shocking, moment that occurred in a dressing room. Get ready for a wild ride as we dive into this crazy TFTSI episode with Bill, Liz and Ms. B!

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