Tales From The Cube

Por: Cliff Tooher
This podcast is about what it is like to work in a call centre. Funny good, and not-so-good stories and tips for the customer agent and anyone interested in learning about what it is like to work in a centre.

Host Cliff Tooher has 20+ years of experience working within the industry and has worked in small and large centres for and on behalf of some of the biggest companies in the world.

In this podcast, cliff shares tips, stories, and insights about the job that has good, funny, and not-so-funny moments that come up during a shift.
43 episodios disponibles

Latest episodes of the podcast Tales From The Cube

Tales From The Cube - EP25007 - Scheduling Models 18/11/2025
Tales From The Cube - EP25006 - Bizarre Management Tactics 31/08/2025
Tales From The Cube - Episode 25005 - Having Fun At Work 06/07/2025
Tales From The Cube - Episode 25004 - Effects Of Tariffs On Call Centres 12/05/2025
Tales From The Cube - EP25003 - Starting A Call Centre Part 3 07/04/2025
Tales From The Cube - Episode 25-002 Part 2 Starting A Call Centre 14/03/2025
Tales From The Cube-EP25-001 -Starting A Call Centre Part 1 10/02/2025
Special Episode Tales From The Cube - Night Before Christmas 23/12/2024
Tales From The Cube - EP24007 - Corrective Actions 18/12/2024
Tales From The Cube - Episode 24-006 - Call Centerss, Modern Day Sweatshops??? 15/10/2024
Tales From The Cube - Ep 24-005 - Call Centre Analysts 08/09/2024
Tales From The Cube - Episode 24-004 - Avoiding Awkward Conversations In Call Centres 26/07/2024
Tales From The Cube - Episode 24-003 - Training 11/06/2024
Tales From The Cube - Episode 24-002 - Bad Behavior On Calls 12/05/2024
I Am Back 03/05/2024
Tales From The Cube - Episode 24-001 - Odd Questions And How To Handle Them 07/02/2024
Tales From The Cube - Episode Intro - Season 3 17/01/2024
Tales From The Cube - Episode 23023- Christmas 16/12/2023
Tales From The Cube - Episode 23022 - Tin Foil Hats 29/11/2023
Episode 23-021 GIgiiddy Gigiddy Lets Talk About Relationships - Tales From The Cube 19/11/2023
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