In this episode, Nick chats with Ryan Houska, Director of Web Operations at Cisco and a CSAP Alum. Hear firsthand about his transformative journey, the power of curiosity, open-mindedness, and networking, and the crucial difference between management and leadership. Get an insider's view of his transition into leadership, the significance of resilience, shared team accountability, and the customer-first approach at Cisco. As always, the episode is packed with wisdom, cleverly wrapped in sports analogies, crafted with our new comers in mind.

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