As a consumer, we are all customers. What are your views on quality customer service and do you feel that you receive it? If you receive quality customer service, how to you acknowledge it. At the same time, what do you do when the service fails your expectations? Are you a good customer, or do you always have something negative to say, are short and abrupt with the service professional. In this episode, I will be talking about quality customer service and not so good customer service. Let’s see where you fit in and what we can do to be a great customer as well as receiving great customer service.

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