Topics discussed in this episode:There are two defining terms to describe how MSPs can handle crises brought by the pandemic: survival and change. 06:43We are seeing years of transformation such as cloud migration, distributed work, happen in a matter of months. 07:25There's nothing like it when both the opportunity to do something right and make some money show up in the same place. 09:35Working with data is crucial because being realistic about a given situation is better than blinded by optimism. 10:11The way MSPs are making money has changed and will continue to do so in the following years. MSPs need to constantly reinvent themselves. 11:40The assembler-builder analogy puts the prospect of AI in the MSP industry in perspective. 15:50With the right kind of implementation, AI can bring value. It's sure to change a lot of lives. 19:27Resources mentioned in this episode:Virtualization: Defined, A Primer for the SMB Consultant by Dave SobelCredits:The team that made this episode possible:Praveen Ramesh, who leads product marketing and growthMonica Maria, who leads the content marketing and editorial effortsKarthikeyan Ganesh, who designs everything you see on our websiteKanagaraj Subramaniam, who built everything on this podcast page

Ver todos los episodios