Welcome back to Stories from the River. Continuing the Ron Carucci Series, host Charlie Malouf welcomes a group of Memory Makers from Broad River Retail who attended Ron's presentation in Fort Mill, South Carolina, on Friday, September 20th to discuss the valuable takeaways from his talk. This episode features insights from Sarah Callahan, Jeff Willis, Joanna Innocenti, Nathan Jeter, and Stacie Pittman, who come from different departments within the company, such as Finance, Customer Experience, Operations, and Retail Performance. Each Memory Maker shares his or her personal reflections and the impact that Ron's talk had on him or her, emphasizing the importance of internal communication, trust, and collaborative problem-solving within the organization. Throughout the discussion, the participants highlight several key points from Ron's presentation that resonated with each of them, such as the concepts of "stitching the seams" of an organization, addressing biases, and the sustainable use of trust as a currency. The Memory Makers express how these insights will influence their work practices, from improving interdepartmental communication to fostering team collaboration and self-reflection on their personal roles and biases. The episode wraps up with participants sharing their favorite quotes from Ron's talk and how these lessons will be implemented in their daily work lives to contribute to a more cohesive, trusting, and collaborative organization. Additional Links and Resources:  Connect with Ron Carucci - https://www.linkedin.com/in/roncarucci/    Navalent - https://www.navalent.com    "To Be Honest" by Ron Carucci - https://tobehonest.net    Ron Carucci - From the Purpose Summit - Stories from the River - https://youtu.be/hrLdtLE6ztI  This episode on YouTube: https://youtu.be/Kggf5nXksRA  Visit https://www.storiesfromtheriver.com for more episodes.  Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com                           Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail     

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