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Listen "How We're Elevating Customer Experience with Anita Harris"
Episode Synopsis
Charlie speaks to Anita Harris, Broad River's Associate Director of Customer Experience. Anita reflects on 2022 and how the year of Thrive prepared her team to be in the position to elevate this year. Anita goes into detail on the CX team identity, programs designed to celebrate guests and Memory Makers, and technology that will be used to elevate the day-to-day experience of the CX team. This episode on YouTube: https://youtu.be/IhwpPneXE6M We hope you enjoy this episode, and subscribe to our podcast for a new story each week. Visit https://www.storiesfromtheriver.com for more episodes.
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